Talent office

With the alarm sounded statewide over shortages, Chicago forges ahead with a teacher experiment

PHOTO: Getty Images

Katrina Johnson was working as a special education classroom assistant in a Greater Grand Crossing school when she received an email several months ago with an intriguing proposal. Chicago Public Schools was seeking applicants for a pilot program that, in two years, would earn her full-fledged teacher status and a master’s degree. 

But there was a hitch. Johnson, who’s 41, would have to juggle graduate-level courses while teaching in a classroom four days a week under a mentor teacher. And she’d be picked out of a pool of applicants to train in one of several high-poverty, “opportunity” schools — places where fewer teachers apply, and educators come and go at rates higher than the district average.

Undeterred, she put in an application. So did about 200 others for 26 positions. And in the end, CPS selected Johnson for the test run of a teacher residency pilot it plans to scale in conjunction with National Louis University and Relay Chicago’s Graduate School of Education. The latter has developed similar programs in charter schools.

Teacher residencies are the shiny new thing in education, with programs up and running in at least a dozen states. But in Illinois, where education advocates say the teacher shortage has become dire, residencies have the potential to address a host of problems, from filling critical vacancies in special education to building an on-ramp for career changers and community members who have deep ties to their neighborhood schools.  

“I thought, I can’t pass this up,” said Johnson, who grew up in a family where you went either into education or the family funeral business. Johnson did neither, choosing finance and only later hearing the call of the classroom.

For career changers like her, the teaching profession can be difficult to crack despite shortages in Chicago and rural areas downstate. A sober report called Teach Illinois, shared this week with the Illinois State Board of Education, stresses that relying on traditional teacher preparation programs to crank out annual batches of freshfaced hopefuls is not enough: The statewide percentage of candidates completing teacher prep programs declined by half from 2000 to 2016.

And while school enrollment statewide is dipping, the number of teachers is declining at an even steeper rate, leaving thousands of vacancies even as students return this fall. When school started last week, 4 percent of the positions in Chicago were unfilled compared with slightly more, 5 percent, at the start of 2017, according to a district spokesman.

Like other districts, Chicago struggles to fill vacancies in special education and bilingual instruction. It also is challenged to find and retain diverse candidates. The residency pilot presents an opportunity there, too. Of the initial 26 Chicago residents, 20 identify as persons of color, according to CPS.

Matt Lyons, CPS’ chief talent officer, said the first cohort drew primarily from paraprofessionals, special-education assistants, and other people who’ve been working in Chicago schools; only a handful came from the community. “There was far more interest among our current employees than we anticipated,” he said.

But as the program grows, he expects it could draw more broadly from the communities around the district’s highest-need schools — another strategy that education experts are hopeful can quell turnover in high-poverty districts.

“Let’s think about how school districts have typically acquired talent,” said Kent Fischer, the communications director for the National Center for Teaching Residencies, which is based in Chicago. “They put out an online notice. Go to college and job fairs. Collect resumes that come in and sift through them. The residency model flips that and puts the school district in charge of creating its own talent pipeline.”

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Chicago has big plans for its teacher residency pilot, which so far works this way: Residents start master’s-level courses over the summer, then apprentice in classrooms the first year alongside a master teacher. They teach Monday through Thursday and attend grad courses on Fridays and in some evenings, depending on the program. The second year, they teach on a provisional license and finish their coursework and specialty endorsements to earn the master’s.

The first year of the pilot has no strings. But for the 2019-20 class (for which applications are currently open), residents must agree to stay with the district for two years.

“The goal is to grow the program to 60 then to 80 then to 100 in three years,” said Lyons, whose pilot group is currently concentrated in 14 Chicago schools.

Fischer, from the national center, points to early research that shows retention rates above 80 percent among grads from residency programs, compared with closer to half from traditional programs. That stat is welcome news to talent officers like Lyons. “When we looked at the data of the 50 hardest-to-staff schools, they experienced two times as much turnover and were two times as likely to start the school year with vacancies” than the district as a whole, he said.

Residencies, he acknowledged, are but one strategy to address the problem. The district is hiring earlier than usual at its 50 opportunity schools, staffing them with teacher coaches, and building an exclusive professional development program for staff.

Despite all the potential, it’s too early to definitively call residency programs a categorical success. They are costly to establish, and costly to maintain. There’s also conflicting research about how adequately they prepare teachers.

Chicago pays each participant an initial stipend of $35,000, but that’s not enough to cover living expenses plus tuition. There are grants that can chip away at the cost for those who qualify, but some participants have to take out loans to fund tuition.

PHOTO: Courtesy of Yesenia Francois
Chicago teacher resident Yesenia Francois

The stipend doesn’t fully cover Yesenia Francois’ tuition at National Louis, but she’s still “forever grateful.” A resident this year in a bilingual first-grade classroom at Marvin Camras Children’s Engineering School in Belmont-Cragin, Francois, 37, gets a discounted rate at NLU, she says, and she’s on a three-part payment plan.

A former paraprofessional at a North Side magnet school, she’s fine with that — she stresses the opportunity to fast-track her career, boost her earning potential, and finally get the master’s degree she’s been trying to earn for a decade, while practically having a job guaranteed on the other side. Her son has special needs, and the responsibility of caring for him has twice derailed her education. This time, it feels different, she says.

“I’m like a sponge,” she said. “As a paraprofessional, I supported diverse learners, but there was a general-education teacher who laid the foundation. As a resident, I’m working with a mentor and starting from scratch. I’m building the lessons and adding in these layers. I have ownership.”

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Unlike other cities that have relied solely on philanthropy to foot the bill, Lyons said Chicago’s program is designed to be sustainable, with a portion coming from CPS in combination with a federal grant and a small group of philanthropies. “We’re cognizant that we are building something,” he said, “and we want to be intentional about it.”

The other crucial ingredient is cooperation from a traditional teacher prep program, one aspect of the residency model that could limit adoption by districts in, say, more rural areas that don’t have access to colleges.

Chicago split its pilot group into two, with bilingual teachers attending classes at National Louis University, which is building something similar in East St. Louis, and special education teachers going through Relay Chicago.

Janet Lorch, the resident program director at National Louis, thought carefully about how to refashion her general curriculum to fit into summers and Fridays, when resident teachers were available for classes. She stresses building off actual experiences — one assignment, for example, requires residents to organize a family engagement event at the school. She also places high importance on coaching mentor teachers.

“Instead of a traditional (teacher prep) supervisor going in and saying something, like, you need to smile more, we go in and work with the mentor teacher so there is recursive feedback role. There’s a core practice of modeling — we spend time talking to mentors about that.”

Robert Muller, the dean of the College of Education at National Louis, said professors want to guard against burnout. After all, the teacher hopefuls can end up fried by the prospect of the dueling demands of graduate school and their day jobs. That’s where a four-day program design — four days in the CPS classrooms, with Friday as a day at NLU — appears to ease the pressure.

“It’s the design here that is powerful. It’s practice, theory, practice, theory. In some ways, what we do with residencies could inform our more traditional program.”

In fact, it’s Fridays that Yesenia Francois looks forward to — and not just because TGIF. She says her cohort, which started its classes over the summer, has formed an intense bond that extends to chat sessions midweek over group texts. “We’ll share if we have a successful lesson or an experience with a book or video,” she said. “It’s like an extended family.”

Recently, one NLU resident heard about an organization that was giving away classroom supplies. That resident shared it with Francois and the others, and the request snowballed. Just like that, the residents were able to do something good for a district that’s investing in them.

Exiting

Tennessee schools chief Candice McQueen leaving for job at national education nonprofit

PHOTO: TN.Gov

Tennessee’s education chief is leaving state government to lead a nonprofit organization focused on attracting, developing, and keeping high-quality educators.

Candice McQueen, 44, will step down in early January to become the CEO of National Institute for Excellence in Teaching.

Gov. Bill Haslam, whose administration will end on Jan. 19, announced the impending departure of his education commissioner on Thursday.

He plans to name an interim commissioner, according to an email from McQueen to her staff at the education department.

“While I am excited about this new opportunity, it is hard to leave this team,” she wrote. “You are laser-focused on doing the right thing for Tennessee’s students every single day – and I take heart in knowing you will continue this good work in the months and years to come. I look forward to continuing to support your work even as I move into this new role with NIET.”

A former teacher and university dean, McQueen has been one of Haslam’s highest-profile cabinet members since joining the administration in 2015 to replace Kevin Huffman, a lawyer who was an executive at Teach For America.

Her tenure has been highlighted by overhauling the state’s requirements for student learning, increasing transparency about how Tennessee students are doing, and launching a major initiative to improve reading skills in a state that struggles with literacy.

But much of the good work has been overshadowed by repeated technical failures in Tennessee’s switch to a computerized standardized test — even forcing McQueen to cancel testing for most students in her second year at the helm. The assessment program continued to struggle this spring, marred by days of technical glitches.

Haslam, who has consistently praised McQueen’s leadership throughout the rocky testing ride, said Tennessee’s education system has improved under her watch.

“Candice has worked relentlessly since day one for Tennessee’s students and teachers, and under her leadership, Tennessee earned its first ‘A’ rating for the standards and the rigor of the state’s assessment after receiving an ‘F’ rating a decade ago,” Haslam said in a statement. “Candice has raised the bar for both teachers and students across the state, enabling them to rise to their greatest potential. I am grateful for her service.”

McQueen said being education commissioner has been “the honor of a lifetime” and that her new job will allow her to “continue to be an advocate for Tennessee’s teachers and work to make sure every child is in a class led by an excellent teacher every day.”

At the National Institute for Excellence in Teaching, she’ll work with states, districts, and schools to improve the effectiveness of teachers and will operate out of the organization’s new office in Nashville. The institute’s work impacts more than 250,000 educators and 2.5 million students.

“Candice McQueen understands that highly effective teachers can truly transform the lives of our children, our classrooms, our communities and our futures,” said Lowell Milken, chairman of the institute, which has existing offices in Phoenix, Washington, D.C., and Santa Monica, Calif.

In an interview with Chalkbeat, McQueen said numerous organizations had approached her about jobs this year as Tennessee prepared to transition to a new administration under Gov.-elect Bill Lee. She called leading the institute “an extraordinary opportunity that I felt was a great fit” because of its focus on supporting, leading, and compensating teachers.

“It’s work that I believe is the heart and soul of student improvement,” she said.

McQueen’s entire career has focused on strengthening teacher effectiveness and support systems for teachers. Before joining Haslam’s administration, the Tennessee native was an award-winning teacher; then faculty member, department chair, and dean of Lipscomb University’s College of Education in Nashville. As dean from 2008 to 2015, Lipscomb became one of the highest-rated teacher preparation programs in Tennessee and the nation. There, McQueen also doubled the size and reach of the college’s graduate programs with new master’s degrees and certificates, the university’s first doctoral program, and additional online and off-campus offerings.

As Haslam’s education commissioner the last four years, McQueen stayed the course on Tennessee’s 2010 overhaul of K-12 education, which was highlighted by raising academic standards; measuring student improvement through testing; and holding students, teachers, schools, and districts accountable for the results.

PHOTO: TN.gov
Candice McQueen has been commissioner of education for Republican Gov. Bill Haslam since 2015.

One of the plan’s most controversial components was teacher evaluations that are tied to student growth on state tests — a strategy that McQueen has stood by and credited in part for Tennessee’s gains on national tests.

Since 2011, Tennessee has seen record-high graduation rates, college-going rates, and ACT scores and steadily moved up in state rankings on the Nation’s Report Card.

Several new studies say Tennessee teachers are getting better under the evaluation system, although other research paints a less encouraging picture.

Her choice to lead the national teaching institute quickly garnered praise from education leaders across the country.

“The students of Tennessee have benefited from Candice McQueen’s leadership, including bold efforts to ensure students have access to advanced career pathways to lead to success in college and careers, and a solid foundation in reading,” said Carissa Moffat Miller, executive director of the Council of Chief State School Officers.

Louisiana Education Superintendent John White said McQueen brings ideal skills to her new job.

“She is not just a veteran educator who has worked in higher education and K-12 education alike, but she is also a visionary leader with a unique understanding of both quality classroom teaching and the systems necessary to make quality teaching possible for millions of students,” White said.

Read more reaction to the news of McQueen’s planned exit.

Asked and answered

Are special education reforms moving too slowly? Chicago monitor responds to criticism.

PHOTO: Getty Images

Just four months into her role as the powerful independent monitor overseeing efforts to reform special education in Chicago Public Schools, Laura Boedeker already faces angry, public criticism.

The state created the monitor’s office earlier this year after a public inquiry found that Chicago was systematically delaying and denying educational services — guaranteed by federal law — to special-needs students. But on Monday, advocates for special education charged that Boedeker and her superiors at the Illinois State Board of Education have failed on many counts to improve services and to communicate with parents.

At the same time, the advocates released findings of a survey of 800 parents and teachers that backed their charges. The next day, Chicago parents finally received an email from Boedeker and her boss, state board General Counsel Stephanie Jones, that linked to updated special education protocols and parent trainings, and suggested that the state was working on a plan for families who want to file grievances.

In an interview with Chalkbeat on Tuesday afternoon, Boedeker responded to the criticism, described the work she’s done, and outlined what’s ahead.

What exactly is your job?

Being that one person in ISBE who is dedicated to overseeing, correcting, and addressing concerns about special education in Chicago Public Schools.

Do parents know you exist?

I hope so. They seem to. The word is getting out there, I can tell that.

We’re getting more attendance at our parent workshop sessions, and there’s a new topic every month. I’m seeing more parent emails. Not so much in the sense of  “I’m complaining about services,” but “I wanted to let you know this is something going on at my school.”

Why did it take several months to introduce yourself to parents and tell them what you’re doing as monitor?

We really wanted to.

But where it got really complicated is we really wanted all the information to be in the letter, including the student-specific corrective action, rather than sending out two letters. We also saw delays in trying to come to an agreement on language along with the advocate groups as well. It was hard to reach an agreement about not just appropriate language, but the level of the language of the letter.

A survey released this week indicated that special education reform in Chicago has been slow and under-resourced. How do you respond to that?

We are talking about very pervasive, systemic issues that were already problematic before the advocates submitted their letter last November [an action that helped put in motion events that led to the state monitor overseeing Chicago schools]. This is going to take a long time. There’s been a lot of broken trust between parents and schools, parents and central office, parents and administrators.

There’s a lot of restoration and repair we need to address even before we can go in and dig really deep into those corrections.

And as far as resources go, we have been wanting to take this first month or two to get a better idea of where I need more assistance. That’s something you’re not going to know until you start the job, when school is in session. We have regional offices that we work with and that I will be partnering with as specific to CPS. As far as my surrounding staff goes, that’s something that I’m discussing with [the office of the general counsel].

How many schools have you visited?

A small handful — less than 10 so far. That’s something we’re just starting to schedule because we’ve been getting a lot of feedback over the first two months of school, so we now have some action items, some investigatory points. I’ve had a lot of district representatives go into schools and do investigations. My plan is to go in and see if I’m seeing the same things they are reporting.

From the schools you’ve been to, what have you seen?

What’s been fascinating is that there’s so many stakeholders in special education. At the center of everything is the student, of course, and then you have the laws that surround special education — federal and state laws. And then you have a group of all these adults that have different understanding of special education. Even if they have the same understanding, they have different interpretations and beliefs about how things should be done.

So it’s really about getting inside of that story. For example: At a school I went to last week, I [received a] lot of staff outreach. And if I’m just going on the staff outreach, then I think the principal is assigning special education teachers to gen ed classrooms when a teacher doesn’t show up. But when we got in there, it was a little different than what was portrayed via the staff.

What was happening?

In this particular instance, four teachers called off that day, so they had four absences they were trying to deal with. It came down to [the principal asking special education teachers] can you please go to this classroom, unless or until we get a substitute who is arriving within the next 10 minutes, so these students aren’t alone without an adult.

What are some other concerns you’ve heard from schools you’ve visited?

Paraprofessionals being assigned to roles that aren’t IEP-based [referring to individualized education programs, which schools must create for each special-education student]. For example, covering lunchroom duty. That’s not a proper use of a paraprofessional.

A lot of scheduling concerns go back to schools being trained to properly schedule their teachers, so if a teacher does call off there can be a better contingency plan for covering those students and classes.

Messaging to IEP teams. Making sure the right people are in an IEP meeting for the duration of the meeting. We’ve been really hammering home the message that the only person that can excuse a member from an IEP meeting is a parent. But sometimes we have reports that the principal directed teachers to go somewhere else. So we have to really train principals on the law, and proper use of the teachers.

In the advocates’ survey, three out of four teachers reported knowing one or more students were not receiving services due to staffing shortages. What can you do about that?

Let’s take the example of a principal taking a special education teacher and sending them to a gen ed class because they need an adult in the room.

As I was telling the principal, that’s when your scheduling needs to be really tight so you have the flexibility to come up with a contingency plan. You know teachers are going to be out. It’s kind of hard to have a contingency plan for four teachers that are out, but one or two, there are ways to get creative. You can split up a gen ed class and integrate them into a few other age-appropriate classes for instruction, or bring them into a large group and do a social emotional learning circle that addresses a current academic issue.

Your first or second solution should not be going to the special ed teacher.

A lot of the inquiry boils down to this: students who have needs being delayed or denied services. Do you see that’s still the case at CPS from what you can tell so far?

Issues of delays and denials of services — such as paraprofessional assistance, separate day school, transportation — those have dissipated some. From the data we’ve pulled and from the feedback from schools and parents, those are not nearly as big an issue as they were before, primarily because those blocks that were put on the electronic system were lifted.

Before, the only way transportation could be added to an IEP was if a district rep was there to approve it, and that’s no longer the case. Most of the power has gone back into the hands of the IEP teams, which is exactly what the public inquiry recommended.

What should the student-specific corrective action process look like, and how does it compare with what’s going on now?

We’ve been discussing this process with an office within the U.S. Department of Education. One thing they have been very clear on is that IEP teams need to be front and center of that decision. They’re the ones on the front lines with these students, so the Education Department is insistent that the IEP teams are involved when we’re talking about sending notices out to families, alerting them that you may have a child affected by the public inquiry.

That leads us to identifying who that class of students is, and then after we have those families and students identified, that’s when the IEP team comes in to say, “Yes, we do know there was a delay or break in services — what was the harm to that student?”

We hope to provide them with a set of instructions, like, “Here are the talking points, and if you find the student was harmed, here’s a menu of remedies that would be appropriate.”

Those are the conversations we’re working through right now with the department of education, CPS, the advocate representatives, and ISBE. As you can imagine, those are some pretty hefty and lengthy conversations. We’re all trying to get on the same page, and all trying to come to an agreement about what that would look like. But also, what’s fiscally responsible?

This is a three-year process. What should parents and students expect to happen between now and the end of the school year?

We’re holding schools more accountable now and we have them on our radar.

There’s going to be a lot more eye-opening information that emerges from this role, and it’s the first time it’s really been done in this way. This is truly a way for one person to explore CPS through the special education lens like nobody has ever done before. I find that really exciting.